911 mobile services are gradually returning after CenturyLink outage

Other CenturyLink outages affecting Arizona customers, agencies abc15.com staff 11:57 AM, Dec 27, 2018

The widespread Internet outage for CenturyLink customers continued into midmorning Friday as the company's engineers raced to fix a network element that disrupted many of its telecommunications services nationally.

CRESA said it received reports from first responders in the field about individuals who were not aware of the outage or how to reach 911.

If you can not locate your police station's emergency phone number, call the State 911 Department at 508-872-2508, tell the dispatcher the exact location of the emergency and the dispatcher will transfer you to the correct police department.

Nationwide outages impacted 911 emergency call centers across the country, including all of Washington state, The Oregonian reported. The interruption began Thursday.

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Colorado: The nationwide outages led to dropped 911 calls in northern Colorado as well, according to The Greeley Tribune.

But while the US ISP is working on restoring service, things may not be going as smooth as the company was hoping for.

Emergency Management Manager Steve Mansfield said Friday morning that they lost connection again at around 6 a.m. and urged callers needing assistance to continue calling 360-740-1105 until the problem was properly fixed.

Shortly after 9 a.m. Friday, the company said it was still working on resolving problems.

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Many CenturyLink customers across the US were without internet Thursday amid a lengthy outage that stretched from NY to California.

"You may hear a fast busy signal, hear a recording saying "All circuits are busy" or something similar, or you may get connected to a different emergency call center than you were expecting", the State Police said in a statement. CenturyLink also suggested on Twitter that customers without 911 service should "drive to the nearest fire station or emergency facility" if they require emergency assistance.

CenturyLink says customers have not been able to file trouble reports online.

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Exclusion zones remain in place, but nearby roads have reopened. "And you do feel [movement] sometimes when there's strong wind". Wright said on December 24 FRNSW was using "laser building movement monitors" to check for any further movement.

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